No further information is available at this time. The account was automatically added to a block list and can not be unblocked. Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity.
The support send a message, probably the same for all blocked accounts: Quality of service is horrible.Īnd take look at the dates of these posts: the most are from Spring, 2023. Had to buy the third SIM card and again - it was blocked. The quality of service is horrible, except for the bot - you cannot talk to anyone else. I had to register from all the numbers I have and again, they blocked all the requests with zero response. I also wrote to the support service, but got no answer😢 Only I didn't write any messages at all and didn't send anything. Have you not resolved this issue? I have the same story today. What a kind words to hear: "We cannot provide any further information" and "Please do not respond", especially if you are trying to contact a person in the shelter under shelling, rocket or drone attack. We cannot provide any further information at this time. The account was automatically blacklisted and cannot be unblocked. "Hello, your number was blocked in Viber due to spamming or unusual activity. Received an automatic reply from the system: Apparently, for this reason blocked messages in general. Yesterday I sent a lot of invitations to the group. I had to switch to WhatsApp and quickly change the number. I wrote to support, gave the proof that the messages and photos were working drawings, not the advertising, they wrote back to me and said that they could not do anything. I'm having a disaster, hundreds of chats with clients and Viber has been blocked.īecause I received some kind of "sorry" in English, I hardly understood anything, and I can't copy and paste it into a translator (((
Viber has been blocked for sending spam, is there any chance to restore it? I am going to reach out through this and other public channels to see if there is way to fix this so I can keep talking with my new friend. I could really use this tool moving forward but apparently I tripped the spam filter and now am permanently blocked with no recourse. We don't speak each others languages so this has been a really important tool. A great tool was Viber because it automatically translates between Ukrainian and English. They started making this comic when they had to go into a bomb shelter. I found a cool comic the other day and got in touch with the person that was writing it to help them with the English translation. I'm trying to help a teen in a bomb shelter in Ukraine. Do you see a similarity in the following cases? Viber massively bans Ukrainian accounts, and this is not the hate post or fake news. "Perfect solution", don't you think? Similar cases with short notes
WHO OWNS VIBER UPDATE
So the user forces to try to figure it for himself: check if Wi-Fi works, update to latest version and only then contact the support. Why is that? The answer is easy: tons of Google searches like "banner account what to do?" are bad for product promotion, it's much better to hide them all wuth "nicer" looking error "can't send a message, please contact support". Viber's tactic is very cool: they don't tell you about the banned or blocked account. Just a small note: this is Ukraine, 2023 and war time. And the problem is much more popular than my wildest prediction. Waiting a day, two days, a week and a bit more didn't bring any news, so I've started to look what it means on Internet.
Once I found out that my Viber app can't sent any message, all messages were frozen with clock icons, which probably means "something in progress". 5 min read Photo by Mert Kahveci / Unsplash.
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